Marketing often operates in the shadows, silently working to make sure your brand is seen, remembered, and trusted. But too often, when a deal closes, sales takes the bow. Let’s set the record straight: no B2B deal is won by sales or marketing alone. It’s a partnership, one with 100s of invisible touchpoints that pave the way for that final handshake.
Here’s what marketing does that often goes unnoticed:
This isn’t a one-and-done operation. Marketing nurtures potential buyers repeatedly—sometimes for months or even years—before a lead ever calls sales.
One day, that prospect calls sales directly, and sales gets the credit for closing the deal. That’s not just unfair—it’s bad business.
Let’s talk numbers:
Yet, without clear communication of marketing’s contribution, marketing gets relegated to a “sales support” role. It’s time to fix that.
Let’s stop the internal turf war. Here’s the truth:
Both teams are responsible for creating awareness and driving revenue. Pretending that we can pinpoint exactly which of the 800 touchpoints sealed the deal is ridiculous. The buyer’s journey is a mosaic, not a straight line.
If you’re in marketing, your job doesn’t stop at creating campaigns. You need to:
Until marketing gets the recognition it deserves, it will stay in a reactive, secondary role. That’s not just unfair; it’s inefficient. When marketing and sales work in silos, you lose sight of the bigger picture—revenue growth.
Marketing deserves a seat at the table. But first, it has to prove it belongs there by showing its influence on the pipeline and the deals that close.
The future of B2B isn’t about who gets the credit. It’s about building a seamless buyer experience that drives trust, value, and long-term relationships. So, marketers: stop staying silent. Make some noise. Your business depends on it.